Course Catalog
You are not logged in.

Course 08 - Handling Difficult BehaviorCourse 08 - Handling Difficult Behavior

Corsum Academy Course 8

The Handling Difficult Behavior course is designed for leaders to learn how to handle not just the person, but the behavior that is causing the organizational challenges.  Participants will learn how to assess both the behavior of the individual as well as the surrounding environmental conditions to include their own response tos certain stimuli.  Finally, each participant will be able to identify certain behavioral traits and then techniques on how best to handle those situations.

Estimated Length: 1 hour(s)


Name View Schedule
Online Lesson1. What Makes People Difficult to Work With -
Online Lesson2. Tools and Concepts -
Online Lesson3. Personality Types I -
Online Lesson4. Personality Types II -
Online Lesson5. Resolving Conflict -
Online Lesson6. Knowledge Check -


  • Understanding your own response to behavioral challenges
  • Gaining clarity on environmental stimuli
  • Leaning the typical personality types
  • Developing appropriate responses to challenging behavior
Powered by Inquisiq LMS R5 Build© 2002-2024ICS Learning Group